Manager.Social

1. Introduction

Manager.Social ("we," "our," or "us") operates the manager.social platform, an enterprise SaaS solution for SEO, Social Media, PPC, and Marketing Operations. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.

2. Data We Collect

We collect the following categories of information:

Account Information: Name, email address, password (hashed), company name, and profile details you provide during registration.
Usage Data: Pages visited, features used, timestamps, IP addresses, browser type, and device information.
Content Data: Social media posts, SEO reports, ad campaigns, keywords, and other content you create or manage through our platform.
Third-Party Account Data: When you connect external accounts (e.g., Meta, Instagram, Facebook), we receive access tokens and account information as authorized by you.
Billing Information: Payment details processed through our payment providers. We do not store full credit card numbers on our servers.

3. How We Use Your Data

We use your information to:

Provide, maintain, and improve our platform and services.
Authenticate your identity and manage your account.
Publish and manage social media content on your behalf to connected platforms.
Generate SEO reports, keyword research, competitor analysis, and marketing insights.
Send transactional notifications related to your account and services.
Ensure platform security, prevent fraud, and enforce our Terms of Service.
Comply with legal obligations.

4. Third-Party Integrations

Manager.Social integrates with third-party platforms including Meta (Facebook and Instagram), and other social media and advertising services. When you connect these accounts:

We only request permissions necessary to provide our services (e.g., publishing posts, reading analytics).
Access tokens are stored securely using encryption at rest.
We do not sell or share your third-party account data with other parties.
You may disconnect third-party accounts at any time through your account settings, which revokes our access.
Our use of information received from Meta APIs adheres to the Meta Platform Terms and Developer Policies.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit (TLS/HTTPS) and at rest.
Password hashing using Argon2id.
Two-factor authentication (TOTP) support.
Regular security audits and access logging.
Role-based access controls within workspaces.

6. Your Rights (GDPR & Global Privacy)

You have the right to:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate personal data.
Erasure: Request deletion of your personal data.
Portability: Export your data in a machine-readable format.
Restriction: Restrict processing of your personal data.
Objection: Object to processing based on legitimate interests.

You can exercise these rights through your account's Data Management settings or by contacting us at the address below.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies for advertising purposes. Analytics cookies, if used, are anonymized and used solely to improve our service.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. After account deletion, we may retain anonymized data for analytics and certain records as required by law. You can configure data retention preferences in your account settings.

9. Children's Privacy

Manager.Social is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: privacy@manager.social
Website: https://manager.social